Shanghai Disney opens next week, and it's working hard to avoid cultural
faux pas
Even before Walt Disney Co. opened
Euro Disneyland outside Paris in 1992, French
intellectuals called the park a “cultural Chernobyl ,” workers protested the Disney
dress code and neighbors complained that the park’s train whistles provoked
their dogs to bark and geese to honk.
But Paris came to embrace its new neighbor and now the park
attracts 10.4 million people a year, more than the number of visitors
to the Louvre museum or the Eiffel
Tower .
On June 16, Disney will open its biggest
and most expensive international resort — a nearly 1,000-acre, $5.5-billion
development in Shanghai — and company executives know the challenges of
trying to take the Disney magic abroad. An opening-day misstep
or cultural faux pas at the Shanghai Disney resort
could dent Disney’s hugely popular brand.
But if the risks are high, so are the rewards.
If it proves a hit, Shanghai Disney will add momentum to
the Burbank entertainment giant’s efforts to
turn China ’s
1.4 billion citizens into more voracious consumers of Mouse House merchandise
and films.
Disney’s target is the country’s upper middle class,
which is forecast to double to 100 million by 2020, according to the
Boston Consulting Group. The Chinese tourism industry represents $610 billion
in spending in China
and abroad, and the Chinese government predicts that it also will
double by 2020.
“The sheer numbers in the Chinese economy
are staggering,” said theme park expert Martin Lewison, a business
management professor at Farmingdale State College in New York . “It’s a massive country with
hundreds of millions of new customers.”
Customers like Han Li, a data analyst, and her
husband, Yu Lei, a bank worker, both 32. The couple, who have been to all five
of Disney’s resorts, plan to attend the grand opening in Shanghai and stay five days.
“It’s not that we don’t have other travel plans,” Han
said, “but other plans need to give way to Disney plans.”
The joint venture behind Shanghai Disney — Disney
holds a 43% stake and the state-owned Shanghai Shendi Group owns the rest
— insists that it is well prepared for the grand opening of the
Shanghai Resort, which is nearly twice the size of the Anaheim Resort (which
includes Disneyland and California Adventure, three hotels and the Downtown
Disney shopping, dining and entertainment complex).
Over the last month, Shanghai Disney held previews to
work out the kinks, with some 1 million people visiting the
park’s six themed lands encircling the Enchanted Storybook
Castle , a shopping
district and 99 acres of gardens, lakes and parkland.
Disney Chief Executive Bob Iger promised last year during
a promotional campaign that the resort would be “authentically Disney and
distinctly Chinese.” The company hired Chinese architects and designers
and sent teams around China
researching ways to incorporate Chinese cultural elements.
“I think that will make a big difference,” said Marty
Sklar, former vice chairman and principal creative executive for Disney’s
Imagineering team during Euro Disneyland construction. “They are trying to
become part of the culture instead of trying to interpret the culture,” said
Sklar, who retired from Disney in 2009.
For example, Main Street U.S.A. has been ditched in favor
of a large garden featuring Disney versions of the Chinese zodiac animals and a
Mickey Avenue that will help familiarize Disney newbies with some of the
company’s classic characters. Designers have added more seating at restaurants
after finding that Chinese guests linger longer over meals, and incorporated
more live entertainment after realizing that many Chinese patrons like those
shows as well — or better — than adrenaline-inducing rides.
Among the other innovations and adaptations slated for
the resort in the world’s most populous country are rigid barriers to encourage
more orderly queuing, wider thoroughfares than in other Disney parks
and extensive picnic areas to appeal to extended families with
grandparents in tow. There’s also a mobile phone app that delivers updates
on wait times and can warn prospective guests to stay away if the park is
at capacity.
Disney faces steep competition in China , where as many as 60 theme parks are under
construction or being planned, including projects by Universal Parks &
Resorts, Six Flags Entertainment and Dalian Wanda Group, one of China ’s
biggest conglomerates.
What:Shanghai Disney opens next week, and it's working hard to avoid cultural faux pas
Where:China
Who:Disney
Why:not even
When: in 1992
How:not even
Keywords:
- intellectuals 知識分子
- provoked 挑釁
- development發展
- executives高管
- misstep 失步
- momentum動量
- entertainment娛樂
- voracious貪婪
- upper上
- forecast 預測
It is Disneyland that I dream of going to one day. If I had a chance to go to a theme park, I would choose Japan Disney. Not only am I interested in Japan culture, but I also want to hear that Mickey Mouse says Japanese. I will burst into laughter certainly.
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